This past weekend, I went to Rite Aid to buy 6 boxes of Kashi Heart to Heart cereal. They’re on sale for Buy One, Get One Free, and I had five coupons: one for a free Heart to Heart product, and four $1.50/1 coupons. Here’s the transaction that I planned:
6 boxes Kashi Heart to Heart cereal B1G1 $4.99
1 Gillette Satin Care $1.99
Pay: $1.44 + tax
Receive: $1 SCR for Gillette
The register wouldn’t accept any coupons after the $3/$15. The lead cashier told me that it was because I couldn’t use a coupon on a product that was free, but I’m pretty confident that wasn’t the problem since the register beeped on the Satin Care coupon too. I’m not sure why the register locked up after the $3/$15 was scanned. I’m not reading about problems with it on the various forums, so maybe it was just me. 😛 The transaction was only worthwhile to me because of the $3/$15 coupon, and this store is generally coupon-friendly, so I didn’t want to make a fuss. I left with two boxes of cereal and the shaving gel for $1.63, including tax (I used the free Kashi coupon), and I’ll get a $1 SCR for the Satin Care.
However, I wanted to note for future transactions that Rite Aid’s coupon policy expressly provides that you can use two coupons during a B1G1 sale, so long as the total value of the coupons does not exceed the price of the items. So I was perfectly in the right using 2 $1.50/1 coupons on the Kashi cereal, because even after coupons, I would have paid $1.99. You can read and print off a copy of the official coupon policy at I Heart Rite Aid.
If you show the store manager the coupon policy and they still refuse to accept your coupons, you can call Rite Aid’s corporate office (1-800-RITE-AID/1-800-748-3243)while you’re in the store – they can tell the manager right then what corporate policy is, so you can complete your deal.