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  • Baby Trend recalls Rigid Latch-Loc car seats

    Update 7/2/08: Thanks to Rebecca for alerting me that the notice from Baby Trend has gone out. There’s still nothing on the Baby Trend site that I can find, but the inclusive dates are now up at the NHTSA notice. The affected car seats were manufactured between May 14, 2007 and April 1, 2008. Unfortunately, Rebecca reports that she can’t get through to Baby Trend on the phone. Baby Trend does have a contact form that you can try using. Also, if you haven’t registered your car seat, you might want to do so immediately. It’s been my experience that companies often send out replacements automatically to registered owners. I don’t know if Baby Trend is doing that, but it can’t hurt to register since you’ll have to give them your info at some point anyway.

    Update 6/27/08: Liz reported yesterday that the Baby Trend customer service representative said they have no knowledge of the recall and suggested she call back in a week. I’m speculating that the NHTSA released the recall info a little early, and that the company is waiting to announce the recall until it knows the inclusive dates. There’s still nothing at the Baby Trend site.

    Baby Trend has recalled all Rigid Latch-Loc car seats. The recall includes the Magnum (model no. 6439), Galaxy (model no. 6481), Silverado (model no. 6448) and the Model No. 6400 Base that was sold separately. The inclusive dates of production will be provided later.

    From the NHTSA email notification:

    Incorrect steel was used on the latch connector locking pawl. As a result, the pawl can crack allowing the seat base to detach from the vehicle’s latch anchors during a severe crash. A detached seat can not provide the proper protection for its occupant. Baby Trend will replace the base free of charge. Owners can contact Baby Trend toll-free at 1-800-328-7363.

    I can’t find the recall notice at the Baby Trend site yet, but the NHTSA notice is available (although it doesn’t say much more than what I’ve cut and pasted here). If you have this car seat, definitely call Baby Trend to see if they will give you more information (and if you wouldn’t mind, let me know what they told you and I’ll update this post).

    If you are concerned about the safety of using this car seat now, it seems like the problem is with the base only and that you could get around it by attaching the car seat with the seat belt. I assume this is an option, since my Graco car seats could be installed without a base. Of course, be sure to read the manual to verify that this is an option and that you install the car seat correctly.

    If you’d like to receive your own email notifications of car seat recalls, sign up with the NHTSA.

    Image credit: Amazon.com(affiliate link). It looks like Amazon has been notified of the recall since all Rigid car seats are “unavailable.”

    Comments

    1. I’ve tried to call so far just the run around. It just rings and rings. Let me know if anyone has been able to get through. Thanks for the information.

    2. I just got through and the person I spoke to said that the information was incorrect and that they don’t have a recall but to check back in a week. Sounds strange to me. Let me know if anyone gets different information.

    3. adrienne says:

      Thanks, Cathy!

      I didn’t know that NHTSA recalls weren’t also posted through the CPSC feed. For some foolish reason, I assumed that divergent agencies would share information. How naive!

      Thanks for the link to the NHTSA updates. I didn’t know what I was missing.

      adrienne

    4. Chief Family Officer says:

      @Liz – Because of the lack of dates thing, I’m wondering if the NHTSA released this info before Baby Trend was ready. In the three years that I’ve been keeping up on recalls, I don’t think I’ve seen one that said the dates would be determined – since it doesn’t make a whole lot of sense to issue a recall without the dates, otherwise everyone who owns the item would be calling in. All of this is pure speculation, of course. If I get more info from the NHTSA, I’ll definitely post it, but in the meantime, I would call back in a week like the CSR you spoke with suggested. I’m sorry, I know this must be frustrating for you.

      @Adrienne – It used to drive me bonkers that there was no central source for car seat recalls and I would have to just stumble upon them. The NHTSA emails are a very recent development so don’t feel bad for not knowing. Glad I could help!

    5. Thanks.

    6. Rebecca says:

      Today is July 2nd, I just received the notice. The line just rings and rings, no answer after 1/2 hour so far….

    class="nolinks"