According to BloggingStocks, the Wall Street Journal is reporting that the Consumer Products Safety Commission is investigating Mattel for failing to “report all claims of potentially hazardous product defects within 24 hours” and that instead of promptly reporting the potential defects, Mattel conducted an internal investigation that lasted several months. Reuters reports that “Mattel openly acknowledges its definition of a timely response differs sharply from the government’s.”
More disturbing thoughts:
- During the massive recalls in the last couple of months, Mattel was praised for caring about the safety of its products and the health of its consumers.
- Even after a report is made to the CPSC, the commission itself does not necessarily issue a prompt call (according to this LA Times article, the CPSC waited three weeks after Toys R Us reported the packaging on its coloring sets were potentially harmful).
- That’s probably because the CPSC only has one full-time toy tester. (Via The Consumerist.)
- Mattel is recalling more toys. Links to the CPSC press releases: Barbie Accessories, Bongo Band, and the Geo Trax Freightway Transport and Geo Trax Special Track Pack. Contact Mattel if you have any of these toys.